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We provide guaranteed free technical support if you have purchased an SMP package.
You can help us to keep our support staff available for real support incidents, drug by observing the following steps when you run across a problem while using JAXFront: 
  1. Read the Frequently Asked Questions (FAQs)
  2. Read the Specification
  3. Read the Javadoc
  4. Check the JIRA Tracking System
  5. Send an e-mail to:
We regret that we are not able to offer technical support by phone at this time, but our support staff will typically answer your priority incidents within 1-2 business days.

You may therefore for free call us by Skype:


To support you through a remote desktop, run the team viewer application (windows):